Known Issues {#rn-known-issues}
===============================

**Pay by Link** \| EPS-36072
----------------------------

Description
:
For Pay by Link, if a payment link is set to *Inactive* status, customers who already paid using that payment link can no longer view their receipts. The receipt URL returns red banner error with *HTTP 500*.

Audience
:
Customers paying merchants that use Pay by Link.

Technical Details
:
None.

Workaround
:
Merchant can set the payment link back to *Active* status to allow the receipt page to load successfully, however, that also activates the payment link again.

**VAP Portfolio Management** \| EPS-36190
-----------------------------------------

Description
:
In the Visa Platform Connect card processing setting, portfolio users cannot manage the aggregator ID information because the placeholders are disabled.

Audience
:
Portfolio users who manage merchants processing transactions from third-party vendors.

Technical Details
:
None.

Workaround
:
Merchants can use the following API field to send the aggregator ID in the transaction requests.

    **REST API Field** : aggregatorInformation.aggregatorId

    **Simple Order API Fields**:

    ccAuthService_aggregatorID

    ccCaptureService_aggregatorID

    ccCreditService_aggregatorID

octService_aggregatorID
