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Refer Merchants


As a technology partner, you refer merchants to or in order for merchants to process payments using your registered Solution. When merchants complete sales using your Solution, you earn commission from their gateway payment volume.

Merchants contract directly with or , which enables your Solution to process payments without managing acquiring infrastructure, merchant underwriting, compliance obligations, or merchant risk.

Merchant Referral Overview

This overview lists the tasks you must complete to become a technology partner who earns commission. The tasks you must complete depend on if you provide a Solution to the merchants you refer or not.

Referring Merchants as a Solution Provider (Most Common)

Review these tasks if you provide a Solution to the merchants you refer:

  1. You register your organization as a technology partner to establish a relationship with .
  2. approves your organization for a test account.
  3. You create a checkout experience for your Solution using payment services.
  4. validates your Solution and creates a production account for you to begin processing live payments.
  5. You refer merchants and direct them to the appropriate onboarding method.
  6. Merchants complete onboarding with or .
  7. Merchants integrate your Solution into their system to use your checkout experience.
  8. You earn a monthly commission from merchant payment volume.

Referring Merchants as a Reference

Review these tasks if you are only referring merchants and do not provide a Solution:

  1. You register your organization as a technology partner to establish a relationship with .
  2. approves your organization for a test account.
  3. You refer merchants and direct them to the appropriate onboarding method.
  4. Merchants complete onboarding with or .
  5. You earn a monthly commission from merchant payment volume.

Responsibilities

As a technology partner, you are responsible for developing your Solution, integrating the payment services into your Solution, and referring merchants. is responsible for managing the direct merchant relationship and the payment services.

Your Responsibilities

As a technology partner, you are responsible for:

  • Developing and maintaining your Solution.
  • Integrating payment services into your Solution.
  • Creating the checkout experience merchants use in your Solution.
  • Referring merchants to , if applicable.
  • Supporting Solution-specific setup in your own platform.
  • Helping merchants understand how payments work in your Solution.

's Responsibilities

is typically responsible for:

  • Contracting directly with referred merchants.
  • Supporting merchant onboarding.
  • Providing payment services.
  • Managing payment-service responsibilities.
  • Supporting acquiring, compliance, and merchant risk requirements, as applicable.
  • Helping merchants complete the steps needed to begin processing payments.

Referral Options

offers two referral options that enable merchants to onboard with or . To choose the appropriate referral option for a merchant, consider the merchant's organization size, complexity, and onboarding needs. You can support both referral options for the different merchant businesses you work with.

Self-service Setup through

The self-service referral option is designed for small to medium-sized merchants who need basic payment processing. You generate a referral link in the and send it to merchants to begin their onboarding.

This option is recommended for merchants that:

  • Are small to medium-size businesses.
  • Have basic payment processing requirements.
  • Need a streamlined setup experience.

Sales-assisted Setup through

The sales-assisted referral option is designed for merchants with more complex needs. These merchants might require additional configuration, broader platform capabilities, or support from a sales representative.

This option is recommended for merchants that:

  • Are mid-market or enterprise businesses.
  • Have more complex payment requirements.
  • Operate in multiple regions.
  • Need broader capabilities.
  • Need a more configurable setup or onboarding experience.

How to Refer a Merchant Overview

This is an overview of the tasks you must complete when you refer a merchant. For detailed step-by-step instructions about how to refer a merchant, see Step 8 in Go Live.

Referring to

To refer a merchant to the self-service onboarding option through , you must complete these tasks:

  1. Activate a referral package in the for your registered Solution.
  2. Send the referral package link to the merchant.
  3. Wait for the merchant to use the link and completes self-service onboarding independently.
  4. Earn monthly commission when the merchant begins transacting live payments.

Referring to

To refer a merchant to the sales-assisted onboarding option through , you must complete these tasks:

  1. Log in to the partner portal using the credentials provided after your agreements are signed. If you do not have a partner portal account, you can register for a new account on the New Partner Registration page.
  2. Submit a merchant referral by entering the merchant details.
  3. The sales team contacts the merchant and manages their onboarding.
  4. Earn monthly commission when the merchant begins transacting live payments.

Last published: October 28, 2026

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