Supported Products

When you create a webhook subscription, you must include a product and one of its corresponding event types in your request. You can include multiple products and event types in the same request. Every time one of the events that you subscribe to occurs, you receive a notification. If you subscribe to a product that is not enabled for your account, you receive a notification when it is enabled. To retrieve a list of the enabled products that your organization can subscribe to, see Retrieve Products and Events.

When you send a create a webhook subscription request, set the productId field to a value listed in the Product ID column. Set the eventTypes field array to a value listed in the Event Types column. If you are subscribing to multiple products and event types, separate each value with the comma character (,).

These tables contain all of the supported products, event types, and their corresponding field values:

Alternative Payment Methods

Product ID	Event Types	Description
`alternativePaymentMethods`	`payments.payments.updated`	Notifies you that an alternative payment transaction's status was been updated.

Decision Manager

Product ID	Event Types	Description
`decisionManager`	`risk.casemanagement.decision.accept`	Notifies you that a Decision Manager case was accepted.
`decisionManager`	`risk.casemanagement.decision.reject`	Notifies you that a Decision Manager case was rejected.
`decisionManager`	`risk.profile.decision.reject`	Notifies you of a profile decision to reject a transaction.

eCheck

Product ID	Event Types	Description
`eCheck`	`payments.credits.accepted`	Notifies you of a successful eCheck credit transaction.
`eCheck`	`payments.credits.failed`	Notifies you of an eCheck credit transaction failure.
`eCheck`	`payments.payments.accepted`	Notifies you of a successful eCheck debit transaction.
`eCheck`	`payments.payments.failed`	Notifies you of an eCheck debit transaction failure.
`eCheck`	`payments.voids.accepted`	Notifies you of a successful eCheck void transaction.
`eCheck`	`payments.voids.failed`	Notifies you of an eCheck void transaction failure.

Fraud Management Essentials

Product ID	Event Types	Description
`fraudManagementEssentials`	`risk.casemanagement.decision.accept`	Notifies you that a Fraud Management Essentials case was accepted.
`fraudManagementEssentials`	`risk.casemanagement.addnote`	Notifies you that a note has been added to a Fraud Management Essentials case.
`fraudManagementEssentials`	`risk.profile.decision.reject`	Notifies you that a transaction was rejected.
`fraudManagementEssentials`	`risk.casemanagement.decision.reject`	Notifies you that a Fraud Management Essentials case was rejected.
`fraudManagementEssentials`	`risk.profile.decision.monitor`	Notifies you of a profile decision to monitor a transaction.
`fraudManagementEssentials`	`risk.profile.decision.review`	Notifies you of a profile decision to review a transaction.

Invoicing

Product ID	Event Types	Description
`customerInvoicing`	`invoicing.customer.invoice.send`	Notifies you that an invoice was sent.
`customerInvoicing`	`invoicing.customer.invoice.cancel`	Notifies you that an invoice was cancelled.
`customerInvoicing`	`invoicing.customer.invoice.paid`	Notifies you that an invoice was paid.
`customerInvoicing`	`invoicing.customer.invoice.partial-payment`	Notifies you that an invoice was partially paid.
`customerInvoicing`	`invoicing.customer.invoice.reminder`	Notifies you 5 days before the invoice payment is due. This event is triggered if you have invoice reminders enabled in your invoice settings.
`customerInvoicing`	`invoicing.customer.invoice.overdue-reminder`	Notifies you 1 day after the invoice payment is due. This event is triggered if you have invoice reminders enabled in your invoice settings.

Pay By Link

Product ID	Event Types	Description
`payByLink`	`payByLink.customer.payment`	Merchants can subscribe to this event type to automate how their system is informed when a customer completes a payment.
`payByLink`	`payByLink.merchant.payment`	Partner resellers can subscribe to this event type to control the distribution of the payment confirmation email sent to their merchants' customers.

Payments

Product ID	Event Types	Description
`payments`	`payments.capture.status.accepted`	Notifies you that a payment capture request was accepted. The transaction carries the status PENDING.
`payments`	`payments.capture.status.updated`	Notifies you that a payment capture was updated and its status changed from PENDING to BATCHED.
`payments`	`payments.refund.status.accepted`	Notifies you that a refund request was accepted. The transaction carries the status PENDING.
`payments`	`payments.refund.status.updated`	Notifies you that a refund request was batched and its status has changed from PENDING to BATCHED.
`payments`	`payments.credit.status.accepted`	Notifies you that a credit request was accepted. The transaction carries the status PENDING.
`payments`	`payments.credit.status.updated`	Notifies you that a credit request was accepted. The transaction carries the status PENDING.
`payments`	`payments.void.status.accepted`	Notifies you that a void request was accepted. The transaction carries the status VOIDED.
`payments`	`payments.void.status.rejected`	Notifies you that a void request was rejected. The transaction carries the status NOT VOIDABLE.
`payments`	`payments.authorization.status.accepted`	Notifies you that an authorization request was authorized by the issuer. The transaction carries the status AUTHORIZED.
`payments`	`payments.authorization.status.reviewed`	Notifies you that an authorization request was under review by Decision Manager. The transaction carries the status AUTHORIZED_PENDING_REVIEW.
`payments`	`payments.authorization.status.rejected`	Notifies you that an authorization request was declined by the issuer or failed due to server error, timeout, or invalid request. Possible statuses include INVALID_REQUEST, SERVER_ERROR, DECLINED, SERVER_TIMEOUT, or SERVICE_TIMEOUT.
`payments`	`payments.authorization.status.partiallyApproved`	Notifies you that an authorization request was partially approved by the issuer. The transaction carries the status PARTIAL_AUTHORIZED.
`payments`	`payments.reversal.status.accepted`	Notifies you that a reversal request was approved successfully. The transaction carries the status REVERSED.
`payments`	`payments.reversal.status.rejected`	Notifies you that a reversal request was declined due to issuer rejection, system error, invalid request, or timeout. Possible statuses include REVERSED, INVALID_REQUEST, SERVER_ERROR, DECLINED, SERVER_TIMEOUT, or SERVICE_TIMEOUT.

Recurring Billing

Product ID	Event Types	Description
`recurringBilling`	`rbs.subscriptions.charge.failed`	Notifies you of a recurring payment failure.
`recurringBilling`	`rbs.subscriptions.charge.pre-notified`	Notifies you of an upcoming recurring payment.
`recurringBilling`	`rbs.subscriptions.charge.created`	Notifies you of successful recurring payment.

Token Management Service

Product ID	Event Types	Description
`tokenManagement`	`tms.networktoken.updated`	Notifies you of a network token's change in expiration date or status (suspend, resume, or deactivate).
`tokenManagement`	`tms.networktoken.provisioned`	Notifies you when a network token provision for an instrument identifier token has been successful.
`tokenManagement`	`tms.networktoken.binding`	Notifies you of the binding status of a network token with a device.

Unified Checkout

Product ID	Event Types	Description
`unifiedCheckout`	`uc.orders.transactionresults`	Notifies you of the payment outcome, including the full payload response from the payment service call.

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Last published: October 28, 2026