Void a Payment

This section describes how to void a payment that was submitted but not yet processed by the processor. A payment is also known as a sale, which is an authorization and capture in one API request. Include the payment ID in the void request endpoint to cancel the payment.

Supported Processors

Chase Paymentech Solutions
Elavon Americas
FDC Nashville Global
Fiserv RapidConnect
Streamline
Worldpay VAP

Endpoints

POST /pts/v2/payments/{id}/voids

The {id} is the transaction ID returned in the sale response.

Example

Standard Example

{    "clientReferenceInformation": {        "code": "123456789012"    }}

{    "submitTimeUtc": "2026-03-11T16:39:30Z",    "processorInformation": {        "approvalCode": "OK1272",        "responseCode": "000"    },    "consumerAuthenticationResponse": {        "systemTraceAuditNumber": "500036"    },    "orderInformation": {        "amountDetails": {            "authorizedAmount": "110.00"        }    },    "message": "Successful transaction.",    "clientReferenceInformation": {        "code": "123456789012"    },    "reconciliationId": "000000050000771",    "id": "7417111702443232235535",    "_links": {        "self": {            "method": "GET",            "href": "/pts/v2/voids/7417111702443232235535"        }    },    "status": "VOIDED"}

Fiserv RapidConnect Example

{    "clientReferenceInformation": {        "code": "123456789012",        "reconciliationId": "000000050000771"    },    "orderInformation": {        "amountDetails": {            "totalAmount": "110",            "currency": "USD"        }    }}

{    "submitTimeUtc": "2026-03-11T16:39:30Z",    "processorInformation": {        "approvalCode": "OK1272",        "responseCode": "000"    },    "consumerAuthenticationResponse": {        "systemTraceAuditNumber": "500036"    },    "orderInformation": {        "amountDetails": {            "authorizedAmount": "110.00"        }    },    "message": "Successful transaction.",    "clientReferenceInformation": {        "code": "123456789012"    },    "reconciliationId": "000000050000771",    "id": "7417111702443232235535",    "_links": {        "self": {            "method": "GET",            "href": "/pts/v2/voids/7417111702443232235535"        }    },    "status": "VOIDED"}

Required Fields

These fields are required for all supported processors unless a processor-specific section indicates otherwise.

Default Required Field

Field	Description
`clientReferenceInformation.code`	order reference or tracking number. Provide a unique value for each transaction so that you can perform meaningful searches for the transaction.

Processor-Specific Required Fields

These fields are required for the Fiserv RapidConnect processor.

Field	Description
`clientReferenceInformation.reconciliationId`	—
`orderInformation.amountDetails.currency`	—
`orderInformation.amountDetails.totalAmount`	—

Was this page helpful?

Last published: October 28, 2026