Void a Credit

This section describes how to void a credit that was submitted but not yet processed by the processor.

Supported Processors

Chase Paymentech Solutions
Elavon Americas
FDC Nashville Global
Fiserv RapidConnect
Streamline
Worldpay VAP

Endpoints

The {id} is the transaction ID of the credit to void.

POST /pts/v2/credits/{id}/voids

Example

Standard Example

{    "clientReferenceInformation": {        "code": "test123"    }}

{    "_links": {        "self": {            "method": "GET",            "href": "/pts/v2/voids/6541933390746728203005"        }    },    "clientReferenceInformation": {        "code": "1654193339056"    },    "id": "6541933390746728203005",    "orderInformation": {        "amountDetails": {            "currency": "USD"        }    },    "status": "VOIDED",    "submitTimeUtc": "2026-06-02T18:08:59Z",    "voidAmountDetails": {        "currency": "usd",        "voidAmount": "100.00"    }}

Fiserv RapidConnect Example

{    "clientReferenceInformation": {        "code": "123456789012",        "reconciliationId": "000000050000771"    },    "orderInformation": {        "amountDetails": {            "totalAmount": "110",            "currency": "USD"        }    }}

{    "submitTimeUtc": "2026-03-11T16:39:30Z",    "processorInformation": {        "approvalCode": "OK1272",        "responseCode": "000"    },    "consumerAuthenticationResponse": {        "systemTraceAuditNumber": "500036"    },    "orderInformation": {        "amountDetails": {            "authorizedAmount": "110.00"        }    },    "message": "Successful transaction.",    "clientReferenceInformation": {        "code": "123456789012"    },    "reconciliationId": "000000050000771",    "id": "7417111702443232235535",    "_links": {        "self": {            "method": "GET",            "href": "/pts/v2/voids/7417111702443232235535"        }    },    "status": "VOIDED"}

Required Fields

These fields are required for all supported processors unless a processor-specific section indicates otherwise.

Default Required Fields

Field	Description
`clientReferenceInformation.code`	Order reference or tracking number. Provide a unique value for each transaction so that you can perform meaningful searches for the transaction. For most processors, this field is recommended, but not required.

Fiserv RapidConnect Required Fields

Field	Description
`clientReferenceInformation.code`	Order reference or tracking number. Provide a unique value for each transaction so that you can perform meaningful searches for the transaction. Required for Fiserv RapidConnect.
`clientReferenceInformation.reconciliationId`	—

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Last published: October 28, 2026